CUSTOMS & IMPORT FEES
Customs duties and any handling charges vary from country to country and are usually implemented when the order reaches its destination country. We ship from Dubai and have listed down few countries and their import fees based on our and customer experience.
United Arab Emirates:
- No custom duties or taxes.
Kuwait / Oman / Bahrain:
- No custom duties on orders below USD 266.
- 5% Customs Duty on orders above USD 266.
- 5% Tax on orders of all sizes.
- No custom duties or taxes on orders below USD 800.
- No custom duties on orders below AUD 1000.
- 10% local VAT/GST on orders of all sizes.
All Other Countries: As all orders are shipped directly from the UAE, you may be susceptible to local taxes and import custom duties. Taxes and Custom Duties will be charged upon the package reaching the destination country.
You as the customer, are liable for all import duties, customs and local sales taxes levied by the country you reside in; payment of these fees is necessary to release your order from customs.
The grand total of your order as displayed on the checkout does not include any local taxes or additional duties required. The carrier will inform you of any additional duties if required.
Unfortunately, SETTA. has no control over customs and import tax and we can’t tell you exactly how much you will be charged as customs and import tax varies widely depending on the country you are situated in.
REFUSING TO PAY CUSTOMS:
If you do not pay the fees, your package will be returned to SETTA. and we will refund you the cost of the order excluding shipping, handling and any other customs charges.
For any further questions or clarifications, please contact us at firstname.lastname@example.org