Return Policy

SHIPPING AND DELIVERY

DELIVERY IN UNITED ARAB EMIRATES

  • FREE Next day delivery: this is our basic delivery method to any emirate and with this option, you will receive your order on the next day if you placed your order before 2pm UAE time.

Please note: any order placed after 2pm will be delivered in the next 2 days.

DELIVERY IN DUBAI

  • Same day delivery (AED25) : with this delivery method you can receive your order on the same day if you order any time in the morning before 12pm uae time.

Please note: do not use this delivery method if you are ordering after 12:00pm to avoid unnecessary charges, instead choose the basic delivery option.

  • Delivery within 2-3 hours (AED30) : you can get your order within 2 to 3 hours for any order placed before 5pm UAE time.

Please note: do not use this method after 5pm to avoid unnecessary charges, instead choose the basic delivery option.

DELIVERY TO GCC COUNTRIES

  • Delivery within 3 to 4 working days (AED30): we offer discounted delivery to GCC countries within 3 to 4 working days from the date of placing the order from Saudi Arabia, Kuwait, Oman and Bahrain. 

DELIVERY TO REST OF THE WORLD

  • We offer discounted international delivery and aim to deliver between 3 to 4 working days to all other countries. Rates will be calculated at checkout based on country's zone.

TRANSPARENT SHIPPING POLICY

We ship worldwide. Please allow 1-2 business days for orders to be processed. Tracking information is automatically sent to the email address you provide at checkout.

If you do not receive the tracking information within 1-2 business days, please check your spam folder.

CUSTOM DUTIES & TAXES

As all orders are shipped directly from the UAE, you may be susceptible to customs fees in countries not listed above. Please read more about import duties and taxes here.